What are the WestJet's Approved Pet Carrier Requirements?

How to Arrange Pet Travel with WestJet?

Traveling with pets requires planning, patience, and awareness of airline rules. WestJet has built a reputation as one of Canada’s most pet-friendly airlines, offering clear guidelines for those who want to fly with their furry companions. Whether you’re considering bringing your dog, cat, or small pet on board, understanding the WestJet Airlines pet policy is key to a smooth journey.

This guide will walk you through the step-by-step process of arranging pet travel under the WestJet pet travel policy, whether you’re choosing in-cabin options or checking your pet as baggage or cargo.

Step 1: Review WestJet Airlines Pet Policy

Before making a booking, familiarize yourself with the WestJet Airlines pet policy. Pets can travel in one of three ways:

1.     In the cabin – For small cats and dogs in approved carriers that fit under the seat.

2.     Checked baggage – For medium to large pets traveling in secure kennels in the hold.

3.     Cargo – For pets not eligible to travel in cabin or as checked baggage, or if you’re sending your pet unaccompanied.

It’s important to note that WestJet no longer recognizes emotional support animals (ESAs) as special service animals. Only certified service dogs are accepted under a different policy. All other pets must comply with the regular WestJet pet travel policy.

Step 2: Decide If Your Pet Can Fly In Cabin

The most convenient option is the WestJet pet policy in cabin. However, not all pets qualify. The following requirements apply:

• Only small cats and dogs are allowed in cabin.

• Pets must remain in a soft-sided carrier that fits fully under the seat in front of you.

• Carriers must provide enough ventilation and allow the pet to stand, turn around, and lie down comfortably.

• One pet per passenger is allowed, and the pet must remain inside the carrier for the entire flight.

• Cabin pet bookings are limited, so space must be reserved in advance.

This option is perfect for travelers who want to keep their companions close. However, pets in cabin are not permitted on certain routes or international destinations, so confirm your eligibility before booking.

Step 3: Choose the Right Carrier

Your carrier is critical to ensuring your pet is accepted. For WestJet flying with pets in the cabin, carriers should be:

• Soft-sided only

• Leak-proof and well-ventilated

• Large enough for your pet to move but compact enough to fit under the seat

• Securely fastened (zippers, closures must stay shut)

For checked or cargo travel, carriers must be rigid, escape-proof, and comply with International Air Transport Association (IATA) standards. Kennels should be labeled “LIVE ANIMAL” and include your name, address, and contact details.

Step 4: Reserve Your Pet’s Spot

Unlike regular seat bookings, pet reservations must be made by phone. WestJet only allows a limited number of pets in cabin or as checked baggage per flight. You must call +1-877-658-0930 (within North America) or +44-203-376-3406 (for international callers) to confirm availability and add your pet to your itinerary.

When you call, be ready to provide:

• Pet type, breed, and size

• Carrier dimensions

• Route and travel dates

This step is crucial, as showing up at the airport without prior approval may result in your pet being denied travel.

Step 5: Prepare Documents and Health Certificates

If you’re traveling domestically within Canada, requirements are usually simple. For international flights, however, you may need:

• Veterinary health certificates

• Vaccination records

• Import permits (depending on destination)

• Microchip or tattoo ID (some countries require this)

Since rules vary widely by destination, it’s best to check entry requirements well before your travel date.

Step 6: Check Fees and Restrictions

Under the WestJet pet travel policy, fees apply for in-cabin or checked pets. Costs vary based on whether your flight is within Canada, transborder, or international. Cargo transport generally has higher fees, depending on your pet’s size and kennel dimensions.

Additionally, certain breeds—especially brachycephalic (short-snouted) dogs and cats—are restricted due to health risks during air travel. Always confirm breed eligibility before booking.

Step 7: Day-of-Travel Preparation

On your day of travel:

• Arrive early to allow extra time for check-in.

• Bring absorbent bedding and familiar toys to help your pet stay calm.

• Limit food intake before the flight to reduce nausea.

• Walk your dog or allow bathroom breaks before entering the terminal.

For in-cabin travel, remember your pet must remain inside the carrier at all times. For checked or cargo pets, ensure water containers are secured inside the kennel.

Step 8: During the Flight

Once on board, stow the carrier under the seat in front of you. Cabin pets cannot occupy exit or bulkhead rows. Your pet may whine at first but will usually settle after takeoff. Calm reassurance can help.

Final Thoughts

Flying with a pet doesn’t need to be stressful if you prepare carefully. The WestJet Airlines pet policy provides flexibility for travelers while prioritizing animal safety. Whether you’re using the WestJet pet policy in cabin for a small companion or checking a larger pet, following the WestJet pet travel policy ensures a smoother journey.

For the latest updates or to reserve your pet’s spot, always call WestJet directly at +1-877-658-0930 or +44-203-376-3406 before booking. With the right carrier, documents, and preparation, you and your furry friend can enjoy stress-free skies with WestJet.